Understanding the FDCPA: What Small Business Owners Need to Know

August 29, 2025

When your small business is owed money, the idea of pursuing debt recovery can feel overwhelming. Many business owners worry about how aggressive collections might affect their reputation or customer relationships. That’s where the Fair Debt Collection Practices Act (FDCPA) comes in—and why working with an attorney who follows it is so important.


At Halpin Bespoke Legal in South Bend, Indiana, we partner with small businesses to recover what’s owed while keeping everything professional, legal, and ethical. Understanding the FDCPA helps you see what you—and your customers—can expect from us.

What Is the FDCPA?

The Fair Debt Collection Practices Act is a federal law that sets the rules for how debts can be collected. It was designed to:

  • Protect consumers from abusive, unfair, or deceptive debt collection practices.
  • Create clear standards for communication and behavior when recovering debts.
  • Give businesses peace of mind knowing that recovery efforts are conducted in a lawful and professional manner.

While the FDCPA was written mainly to regulate debt collection agencies, attorneys who handle collections also align with its principles to make sure everything is fair and transparent.

Why Does the FDCPA Matter to Your Business?

If you’re a small business owner, you might think, “This law protects my customer—what about me?”


The FDCPA actually helps both sides. Here’s why:

  • Professionalism Protects Your Reputation—Your business name is tied to any collection activity. By following FDCPA standards, we make sure recovery is respectful and does not damage your brand.
  • Legal Compliance Reduces Risk – Non-compliance can lead to lawsuits, fines, or countersuits from debtors. Working with Halpin Bespoke Legal ensures your recovery process won’t expose you to unnecessary risk.
  • Clear Expectations—Both you and your customer know exactly what is and isn’t allowed. This avoids confusion and keeps the process on track.

What Does the FDCPA Require?

When we assist with debt recovery, here are some of the key rules we follow under the FDCPA:

  • No Harassment or Abuse—Debtors cannot be threatened, insulted, or contacted excessively.
  • Honest Communication – We cannot misrepresent the amount owed, claim false authority, or make misleading statements.
  • Reasonable Contact—We don’t call at unusual times (before 8 AM or after 9 PM) or contact debtors at work if they’ve asked us not to.
  • Written Notice—Debtors are entitled to a written validation notice that explains the amount owed, the creditor, and their rights to dispute the debt.
  • Respect for Privacy—We only discuss the debt with the debtor or their attorney, not with family, neighbors, or coworkers.

What You Can Expect From Us

When you hire Halpin Bespoke Legal for debt recovery in South Bend, here’s what that means for you as a client:

  • Lawful, Ethical Collections—We take pride in operating within the highest legal and ethical standards.
  • Your Business Reputation Protected—By avoiding aggressive or harmful tactics, we keep your business respected in the community.
  • Efficient Recovery—Compliance doesn’t slow us down; it strengthens our approach by making recovery efforts enforceable in court if needed.
  • A Trusted Partner – You don’t have to worry about the “how.” We guide you through every step, from letters and negotiations to court procedures if necessary.

Why Choose Halpin Bespoke Legal

As a small business owner, you deserve an attorney who not only knows the law but also understands what’s at stake for your business. At Halpin Bespoke Legal, we:

  • Stay compliant with FDCPA standards to protect you.
  • Handle communications professionally to maintain your reputation.
  • Provide step-by-step guidance through the recovery and court process.
  • Act as your partner, not just your attorney—helping your business stay financially secure.

Final Thoughts

The FDCPA ensures debt recovery is done fairly, honestly, and within the law. For small businesses in South Bend, this means you can pursue unpaid debts with confidence—knowing that Halpin Bespoke Legal will protect both your bottom line and your good name.


If you’re ready to recover what your business is owed while staying compliant and professional, we’re here to help.


Contact Halpin Bespoke Legal today to learn more about how we can assist with debt recovery the right way.

Hands holding an empty wallet, with a calculator, laptop, and bills in the background, indicating financial difficulties.
August 29, 2025
As a small business owner, you work hard to provide excellent products or services, build customer relationships, and keep your company running smoothly. But sometimes, no matter how careful you are, clients or customers fall behind on payments—or stop paying altogether. That’s where debt collection comes in. At Halpin Bespoke Legal, we know that pursuing unpaid invoices can be stressful, confusing, and time-consuming. Our role is to stand beside you as a partner, guiding you through the process of debt recovery while protecting your business and your peace of mind.